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195
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TrovaTrip: Reviews and Reputation Summary

Rated 4.5 based on 195 Reviews
Rated 4.5 based on 195 Reviews
TrovaTrip logo
How was your experience with TrovaTrip?
Verified by
Natalie Wilson
Published on
March 6, 2024
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Company Snapshot

Founding Year
2017
Phone
+1 503-349-2558
Employees
170
Website
Annual Revenue
$4.2M
Socials
Industry
Location
Portland, United States

What do people think about TrovaTrip

The analysis of recent TrovaTrip reviews indicates a predominantly positive reputation for the company among its clients. Customers consistently praise the convenience and ease of the service, emphasizing that the company excels in handling all aspects of planning and organizing trips, which allows travelers to relax and immerse themselves in their vacation experiences. Reviews frequently commend TrovaTrip for its engaging and knowledgeable guides and hosts, as well as the well-crafted itineraries that offer enriching experiences. These aspects collectively enhance the overall customer experience and contribute to a positive impression of the company.

However, a notable exception amidst the largely favorable feedback indicates that there have been significant logistical challenges and communication issues on at least one occasion. A reviewer who was a host on a trip reported a disappointing experience due to third-party implementation, including mishaps such as hotel booking errors and inadequate local guides. This isolated review, contrasting with others, highlights the importance of consistent service delivery and raises concerns about potential problems with subcontracted parties. Meanwhile, remarks about supportive customer service, particularly in resolving travel mishaps, and the opportunity to take advantage of pre-trip offerings for possible contingencies, suggest a reliable and responsive approach to customer care. Although most feedback reflects well on TrovaTrip's offerings and customer service, it is essential to monitor and address any operational inconsistencies to mitigate negative impacts on the company's reputation.

TrovaTrip Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

Lauren Rated TrovaTrip 5-Star on Trustpilot and said...

I love TrovaTrip! They take care of all the planning, organizing, and guess work so you can truly enjoy vacation! Very little allows this Type A to be able to relax, but with TrovaTrip I know they have it covered and I can just be along for the ride!
TrovaTrip reviews

Cherie Rated TrovaTrip 5-Star on Trustpilot and said...

Iceland is a treasure!!! We had the full Iceland experience, from the northern lights, waterfalls, black sand beaches, wild horses, lagoons, remote lodging, national parks, geysers, a blizzard, the ultimate Viking guide in Siggy, new lifelong friends, and the hostess with the mostess, Chasing Oz. Their chocolate is wonderful and Jager is served cold, on draft!! Be brave and go for the Brennivín/ fermented shark shot!!! What would I change? I want to see those puffins next time!! I’m ready to go back!!

Jennifer Rated TrovaTrip 5-Star on Trustpilot and said...

Costa Rica with the Woot Woot Queen was nothing short of amazing!! Love the energy Lacee provides & Loved our Guide Ivan & Driver Edgar! It was clear Edgar was a very experienced driver & Ivan knew the History & Area's which we traveled very well!
Read more reviews...

Frequently Asked Questions About TrovaTrip

How does TrovaTrip handle the planning and organization of their trips?

TrovaTrip takes care of all the necessary planning, organizing, and logistical arrangements for their trips, allowing travelers to relax and enjoy their vacation without the stress of handling these aspects themselves.

What kind of support does TrovaTrip provide in case of travel issues such as missed flights or lost luggage?

TrovaTrip offers assistance and personalized service to resolve travel-related issues. They have provisions to help travelers who encounter problems like missing flights or losing luggage, ensuring that these incidents do not result in the traveler missing out on the trip.

Are the itineraries offered by TrovaTrip flexible, and do they accommodate unexpected changes?

Itineraries by TrovaTrip are carefully curated, but there have been instances where timing issues arose, requiring daily adjustments by the guides. While some guides are highly praised for their local knowledge and contribution to the experience, there has been at least one reported instance of a guide not being an expert on the area, which led to daily rearrangements.

About TrovaTrip

TrovaTrip is a company that operates a platform designed to transform the way content creators and their communities experience global travel. The service hosts a marketplace that enables these creators to organize and lead group trips, fostering unique shared experiences with their followers. The company boasts a diverse selection of over 150 distinct travel itineraries, which span more than 50 countries worldwide. This extensive range of travel options allows for a variety of activities, including adventure, wellness, and cultural experiences such as summiting Mount Kilimanjaro, participating in yoga retreats in Bali, or enjoying culinary activities like making pasta in Italy.

The foundation of TrovaTrip is built on a commitment to inclusivity and providing a service that emphasizes ease of use, safety, and accessibility in travel. Their platform caters to a wide audience, targeting anyone seeking a curated travel experience alongside like-minded individuals under the guidance of their favorite content creators. This not only simplifies the process of organizing such trips but also creates a community-centric approach to traveling, opening up opportunities for interpersonal connections against the backdrop of the world's most intriguing destinations.

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