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Flyopedia: Reviews and Reputation Summary

Rated 4.7 based on 1891 Reviews
Rated 4.7 based on 1891 Reviews
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How was your experience with Flyopedia?
Verified by
Natalie Wilson
Published on
April 30, 2024
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Company Snapshot

Founding Year
2013
Phone
+1 866-575-4903
Employees
11
Website
Annual Revenue
$4.0M
Socials
Industry
Location
Saint Petersburg, United States

What do people think about Flyopedia

Flyopedia's overall company reputation, as derived from recent customer reviews, appears to be notably positive, with particular commendation for their customer service representatives. Several reviews highlight the high level of service provided by associates like Muskaan Gena, Arkin, Shekar (also known as Sher Singh), Nitin, and Nasim. Customers appreciate the personalized assistance, patience, and detailed information that agents provide, alongside the efficient handling of flight bookings. Muskaan Gena, for example, is mentioned multiple times for her customer-friendly approach and ability to present multiple options that suit client needs.

However, amidst the predominantly affirmative feedback, there exists a cautionary note regarding Flyopedia’s cancellation policy and fees. A customer expressed dissatisfaction with the unexpected high costs of cancellation, which were claimed to be considerably higher than the fees directly from the airline, advocating for future customers to thoroughly review the terms and compare them with those of the airlines. This indicates a potential area for Flyopedia to clarify their policies or align their practices more closely with customer expectations. Nonetheless, the overarching sentiment from the reviews suggests that Flyopedia staff members are dedicated to providing thorough and satisfactory service, as reflected in repeated commendations and the intent of customers to recommend their services to others. Regular mentions of staff members going above and beyond suggest a trend that Flyopedia's personnel are a cornerstone in shaping the positive experiences of their customers.

Flyopedia Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

Flyopedia reviews

Vijay Khambhampati Rated Flyopedia 5-Star on Trustpilot and said...

Muskaan Gena is a wonderful associate. She shows multiple options when the prices are not met and she is very customer friendly, patient, quick and very detailed oriented. We need more people like Muskaan in the airlines industry to save time customers and get the tickets finalized in an easy and efficient manner. Have a good day !

Raj Rated Flyopedia 5-Star on Trustpilot and said...

I have very bad experience with this company.I have plan to travel to India through Indian airlines and they helped to book the flight but my trip got cancelled and the flyopedia is charging 3 times than the cost of the actual cancellation fee by air India.Please make sure to read the cancelation policy.We always think that the policy with Agent and airlines will be same as I booked with different agents and never saw the difference When I was taking with their manager he told me to get the audio recording about our communication and he never get back as there was some gap in our communication and he promised to lister that recording and come to some conclusion and he never got back .Base on my experience I recommend any one booking through agent should compare the change of fee and cancellation fees very carefully.

Sunny patel Rated Flyopedia 5-Star on Trustpilot and said...

I spok to Muskaan . She is really really good and help me find best on my end . I will definitely recommend her to all my friends and family. Thank you muskaan .
Read more reviews...

Frequently Asked Questions About Flyopedia

What should I be aware of regarding Flyopedia's cancellation policies compared to airline direct cancellations?

It is important to carefully read and compare the cancellation policies when booking through Flyopedia, as they may differ from the direct cancellation policies of airlines. According to a customer review, Flyopedia's cancellation fees may be higher than the airline's, so confirm the terms and charges for cancellations before finalizing your ticket purchase.

How does Flyopedia's customer service handle the booking process?

Flyopedia receives mixed reviews regarding customer service. Some customers have reported positive experiences citing agents being patient, providing multiple options, being detail-oriented, and offering lower rates than other websites. However, there are instances where communication issues and unresolved complications are mentioned. Make sure you inquire about the level of support you will receive throughout your booking process and post-booking for any potential changes or issues.

Is it beneficial to book with Flyopedia for group or family travel?

Based on a customer review, Flyopedia has been effective in booking tickets for entire families over many years, often offering rates lower than other online options. When considering group or family travel, it could be worthwhile to consult with Flyopedia to explore the deals and services they can offer for larger parties.

About Flyopedia

Flyopedia operates as an online travel website, catering to the travel needs of a diverse clientele. The platform takes pride in delivering top-tier services tailored for various occasions including family functions and business meetings. The company is designed to ensure that customers have memorable experiences by providing support and assistance throughout the travel booking process.

Reputed as a one-stop destination, Flyopedia is dedicated to facilitating travel by offering exceptional tour facilities. With a focus on affordability without compromising quality, the company specializes in sourcing best deals and cheap tickets for flights between India and the United States. Their service offerings aim to bridge the geographic gap with cost-effective solutions for travelers.

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