Analytical review of the provided Harvest Hosts feedback reveals a generally positive outlook concerning the company's reputation and customer experience. Predominant themes include the convenience and uniqueness of overnight stays for RV travelers, as well as interactions with amiable host owners. Customers articulate enthusiasm for the variety of locations which not only provide rest but also contribute to the overall travel experience through stays at places like bird sanctuaries, drive-in movies, and farms. Recurring praise suggests that these settings offer a practical and appreciated contrast to conventional campgrounds, being less crowded and more integrated into nature. Indeed, the range of options and straightforward communication through the platform—underscored by a user-friendly website and effective customer service—are depicted as key strengths of the Harvest Hosts service.
Conversely, there are a few points of contention that have been brought up in the reviews which are determining factors in the company’s perceived value. A portion of users report issues such as the selection limitations due to seasonality or hosts not offering midweek stays, which suggests potential for improvement in availability and transparency of usable sites. Moreover, there is discernible concern about the rising costs of stays without provision of amenities such as hookups—also viewed in comparison to boondocking alternatives or cost-efficient public park alternatives. Nonetheless, while these critiques reflect areas where customer satisfaction might be enhanced, they do not overshadow the generally affirmative testimonials. A singular mention of merchandise quality, namely t-shirt fabric, may indicate a minor aspect of auxiliary service that could be optimized. It's important to note the significance of these individual observations as part of a larger trend or as isolated incidents is not discernible from the limited sample of reviews provided.
Read what some customers have to say on Trustpilot...
Harvest Hosts offers a variety of overnight stops nationwide for RV'ers, including stays at museums, church and business parking lots, farms, bird sanctuaries, drive-in movies, and restaurants. Hosts have been described as sociable and gracious, providing unique experiences beyond traditional campgrounds.
Some guests have expressed concerns about site availability, particularly midweek and seasonal closures, reducing the number of options. In addition, while the annual fee is considered reasonable, the suggested price per stay without hookups has increased, leading some to feel that the cost is a bit high compared to boondocking or staying at city/county parks with fees ranging from $0 to $20, or RV parks with full hookups around $35 to $45 per night.
Reviews indicate that the booking system for Harvest Hosts is effective, with quick verification of submitted requests. The hosts typically respond promptly to booking inquiries. Customer service has been reported as very responsive and helpful in resolving issues, and communication through the platform's app has been described as smooth. The website is user-friendly and sends useful email reminders to guests.
Harvest Hosts operates as a membership program tailored for RV enthusiasts, offering them a unique and immersive way to explore North America. The organization has established a network of over 5,000+ locations, including wineries, farms, breweries, museums, and various other distinctive attractions. These venues welcome self-contained RVers to visit and stay overnight. The program is designed to foster a symbiotic relationship between RVers and hosts, enabling members to experience the continent's less-trodden paths and to create enduring memories with their loved ones.
The service provided by Harvest Hosts is based on an annual membership model. Upon payment of the yearly fee, members gain the privilege of staying at any location within the vast network at no additional cost. This approach allows travelers to indulge in scenic environs and authentic experiences that go far beyond the conventional RV parks and campgrounds. Harvest Hosts emphasizes the appeal of unique stays, positioning itself as a gateway to the 'hidden gems' of North America, and promising an alternative to mundane overnight parking through its collaboration with a variety of distinctive venues.