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Freedom Destinations
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1222
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Freedom Destinations: Reviews and Reputation Summary

Rated 4.9 based on 1222 Reviews
Rated 4.9 based on 1222 Reviews
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How was your experience with Freedom Destinations?
Verified by
Natalie Wilson
Published on
March 7, 2024
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Company Snapshot

Founding Year
2000
Phone
+44 333 234 3667
Employees
29
Website
Annual Revenue
$2.0M
Socials
Industry
Location
Hertford, United Kingdom

What do people think about Freedom Destinations

In analyzing recent customer reviews of Freedom Destinations, it becomes evident that the company enjoys a positive reputation, particularly regarding the competence, patience, and helpfulness of its staff. Consistently, clients describe the travel consultants, including Tessa, Courtney, Emily, Maritha, Emma, and Amber, as knowledgeable and inclined to offer tailored support and advice. These personal endorsements suggest that the company is successful in creating custom holiday experiences that cater to the varied preferences of its customers, further reinforced by the mention of the company’s capacity to effectively handle multiple destination trips and answer all client queries with efficiency.

These reviews also highlight a trend of repeat business and referrals, indicative of customer satisfaction and trust in the company’s services. The ease of the booking process and the willingness of the consultants to accommodate changes and provide up-to-date information are recurring themes. Moreover, the proactive attitude of agents in optimizing itineraries based on the time of year and expected weather conditions reflects a keen attention to detail and a commitment to ensuring an enjoyable customer experience. Ensuring that clients feel secure and informed about their travel plans seems to be an integral part of the company's service ethos, which could explain the loyalty and confidence expressed by customers who have used Freedom Destinations' services multiple times.

Freedom Destinations Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

John Rourke Rated Freedom Destinations 5-Star on Trustpilot and said...

Tessa at Freedom Destinations was very helpful and patient and had some good ideas for our holiday The whole experience has been a pleasure, so far

GRAHAM KELLEY Rated Freedom Destinations 5-Star on Trustpilot and said...

Courtney was knowledgeable and helpful from the start, gave us good advice on how to create our holiday, and for whom nothing was too much trouble.

Guy Blagbrough Rated Freedom Destinations 5-Star on Trustpilot and said...

We have just booked a three week holiday to travel to Malaysia, Singapore and Borneo. From the first phone call I had with Emily the whole process was made really easy. Despite me requesting numerous changes and having a lot of questions, nothing was too much trouble for her and was dealt with in a professional and quick manner.
Read more reviews...

Frequently Asked Questions About Freedom Destinations

What kind of customer service can I expect from Freedom Destinations when planning my holiday?

Freedom Destinations is known for providing personalized assistance with a patient and knowledgeable staff. They seem ready to handle numerous changes and answer extensive questions to ensure clients' holidays are well-organized and to their satisfaction.

How does Freedom Destinations accommodate the individual needs of travelers?

Based on recent reviews, Freedom Destinations tailors itineraries to accommodate travelers' desires and considerations such as seasonality and interests. They are noted for their patience, flexibility, and the ability to create holidays that meet specific client requests, even with those who frequently change their minds.

Can I rely on Freedom Destinations for a complex holiday booking?

Yes, customers report that Freedom Destinations efficiently manages complex bookings, which can include multiple destinations, trips, hotels, and stopovers. The staff is commended for their efficiency in arranging such detailed travel plans.

About Freedom Destinations

Freedom Destinations is an independent travel company that specializes in crafting personalized, tailor-made holidays for travelers looking to explore a variety of illustrious destinations across the globe. With a focus on countries such as Australia, New Zealand, Africa, America, Canada, and Asia, the company prides itself on its expertise and the personalized service it offers to its clients. Freedom Destinations operates from its base in Hertford and strives to create unique travel experiences that cater to the specific desires and requirements of each individual traveler.

To ensure the highest quality of service and invaluable insight into the destinations they offer, Freedom Destinations employs a team of specialist staff who possess firsthand experience and extensive knowledge of the countries they represent. The staff members, having lived in and thoroughly explored these places, bring their passion for travel to the forefront of their work. Their commitment to sharing their knowledge and enthusiasm with clients is a cornerstone of the company, helping to construct memorable and enriching holidays tailored to the distinct tastes and interests of each holidaymaker.

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